Our Main warehouse is in Lusaka, and it is equipped with proper temperature controlled system, good shelving for easy access and visibility. We also have refrigerators for thermolabile products which are to be stored at 0-5 degrees temperature. We have a very experienced and efficient staff to handle our warehouse operations as we believe customer service is the key to success.
Efficient communication is the key to success in our organization. Our warehouse has got a dedicated telesales line which helps our customers to easy access our stock level to ease their ordering. Also, many of our up country clients use our email to do business.
All goods are handled via an integrated Enterprise resource planning (ERP) system on first-in, first-out (FIFO) basis. Movement of stocks are fully computerized from order generation to completion of supply.
We adhere to Good Distribution Practice (GDP) and we have a fleet of delivery Vehicles to ensure quality service & provide express services to our Customers countrywide.
The manufacturing unit is in Lusaka, consisting of Liquid orals and external preparations.
We have a team of highly motivated, dynamic, dedicated people who cover every nook and corner of Zambia. We have a Veterinary Doctor on board who is a qualified surgeon. Our focus is to generate higher prescription volumes and cover wider geographical areas including the widely dispersed rural markets.
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